20160422 Question For T Mobile, I Know There Is

Keith I MyersKeith I Myers2016-04-22 10:34:36-0400 – Updated: 2016-04-22 10:34:36-0400Question for T-Mobile,
I know there is a 25 GB soft cap on the Simple Choice Unlimited LTE Plan that causes your data to be de-prioritized. I am fine with that but I do have a question about it – Does the total data utilization quota include all data or does it exclude data accumulated via Music Freedom or BingeOn?

For example : My phone shows on its internal data use screen that I used 24.5 GB of Data this month but on the T-Mobile My Account screen, it shows I only used 5.4 GB. Will I be subject to de-prioritization?

I ask this as I am traveling this weekend and will likely need to tap into my tethering data to get some work done.Shared with: Public, Keith I Myers, T-Mobile+1’d by: Pkmmte XeleonKeith I Myers – 2016-04-22 10:35:11-0400Not sure why this did not tag +T-Mobile the first time so addingT-Mobile – 2016-04-22 10:48:07-0400Hey +Keith I Myers! Thanks for a great question! We’d love to check out your account to see how you are impacted and get you all the info we can! Please reach out to us by one of the means here: https://goo.gl/Hu9VBf. Thanks again!Keith I Myers – 2016-04-22 11:04:13-0400Edit : I contacted T-Mobile and they report that BingeOn is excluded – So the de-prioritization does not take effect until it shows that I used 25 GB of High Speed Data in T-Mobile’s MyAccount App. Joseph Hindy – 2016-04-22 11:28:46-0400+Keith I Myers that is extremely helpful. Robert Hamilton – 2016-04-22 13:32:52-0400I love Tmo.  So far anyway.  I’m heading to Canada for about 6 months.  I called and asked them if I can use the continent wide free roaming, calling and data for the whole 6 months.  The CSR said “sure!”.  I kinda think that’s a violation of the TOS but if they give me trouble I’ll just pick up a SIM card up in Canada and cancel Tmo.  If they allow it, I’ll be happy to have just one phone provider year round.  Either way, nice to find a continent wide provider with generous data and low rates.

Leave a Comment