“Following on from the piece on theverge.com today singing the virtues of Apple’s superior customer service I thought it worth just checking again with Apple as to what the correct line is on warranty replacements for bent iPhones. It seems that it is still the same policy of ‘customer’s fault, no replacement’ that so many people have faced. See customer service chat grab above.”
Why did The Verge work with Apple to lie to us and make that defensive marketing for Apple? What could The Verge possibly get out of it?
Apparently, if you aren’t +Dan Seifert of +The Verge, Apple doesn’t replace your bent iPhone 6. They don’t even have to see it to know that it isn’t covered. Isn’t that amazing?http://www.oneofthenine.com/one-of-the-nine/my-name-isnt-dan-and-i-had-a-bent-iphone-that-apple-refused-to-replace/”Following on from the piece on theverge.com today singing the virtues of Apple’s superior customer service I thought it worth just checking again with Apple as to what the correct line is on warranty replacements for bent iPhones. It seems that it is still the same policy of ‘customer’s fault, no replacement’ that so many people have faced. See customer service chat grab above.”Why did The Verge work with Apple to lie to us and make that defensive marketing for Apple? What could The Verge possibly get out of it?
Shared with: Public+1’d by: Richard Luong, Manuel Savino, the derek Fawcett, Jesse Gruber, Jonathan Muirhead, Alex Gonzalez, Kent Seaton, Chris Harrington, Yves D, Daniel Duarte, Daniel Mery, Bryan FosterReshared by: Richard Luong, Kent Seaton, Søren StaunRobert Hamilton – 2014-11-11 08:54:01-0500Cosmetic… lol…